Where is your store?
Our store is in Akdeniz Park shopping centre in Mahmutlar, Alanya. Our contact page has the current address, phone number and directions link.
Store and directionsHow do I shop at Bazgold?
Clear answers about guest checkout, payment, watch and jewellery catalogues, our store, delivery tracking and returns.
Bazgold · UpdatedWhich products can I buy online?
You can add watches, straps and accessories to your bag when their price and availability allow purchase. Storks Diamond and Baraka pages are enquiry catalogues; contact our store for sizing, price and availability.
Browse watchesCan I order without creating an account?
Yes. Continue from your bag as a guest and enter your delivery and billing information. Creating an account lets you manage your orders and saved addresses in your account.
Account optionsWhere can I see payment and instalment options?
Payments are collected in Turkish lira. Product instalment options and the instalment amount, total and any surcharge available for your card are shown before payment confirmation. The number of instalments and campaigns depend on the card and current payment settings.
Payment and delivery informationHow can I track my delivery?
Use the order tracking page to check your order’s current status. Once the carrier and tracking number are added to your shipment, a tracking link appears in the order details. Contact our store with any questions about your order.
Track my orderHow do I request a return or cancellation?
Our returns and cancellation page explains the process, conditions and store contact details. Send us your request with your order information. You can check its status through order tracking.
Returns and cancellation conditions